Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal data in accordance with
Regulation (EU) 2016/679 (GDPR).

Data Controller

The Data Controller is PBK CERAMICS L.P., operating pbkceramics.gr and pbkceramics.com, headquartered in Neochorouda, Oreokastro, Thessaloniki, Greece.

VAT No.: 802795650
GEMI No.: 182920604000
Email: info@pbkceramics.gr
Phone: +302310778964

What Data We Collect

• Name, address, phone, email
• Order and billing data
• Usage data (analytics, cookies)

Legal Basis

• Contract execution (orders)
• Legal obligations (tax)
• Consent (marketing, cookies)
• Legitimate interest (security, improvement)

Use of Data

• Order processing and delivery
• Customer support
• Website improvement

Third Parties

Data may be shared with payment providers, shipping companies, hosting providers, and analytics services, strictly for service execution.

Data Retention

• Orders: up to 10 years
• Contact forms: up to 12 months

Your Rights

• Access, correction, deletion
• Restriction or objection
• Data portability
• Withdraw consent

You may also lodge a complaint with the
Hellenic Data Protection Authority (www.dpa.gr).

Security

We implement appropriate technical and organizational measures, including SSL/TLS encryption.

Cookies

For details about cookies, please refer to our
Cookies Policy.